| Author |
Message |
|
Maria Carrasco
|
Post subject: SATISFIED CUSTOMERS  Posted: Thu Apr 21, 2005 6:10 am |
|
 |
| Site Admin/Moderator |
 |
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
|
One of our main goals at SK8KINGS is to help promote the heart and soul of skateboarding. We want to help the sport by helping our customers choose great equipment that is set up to get the job done -- and get that gear out to them quickly. We feel it's not enough to only offer excellent products in our store but strive to provide excellent customer service as well. If something ever goes wrong -- we want to know so we can do our best to make it right.
We often get e-mails from satisfied customers and appreciate the feedback. If you want to share your thoughts in this forum -- please sound off. Thanks!
Last edited by Maria Carrasco on Fri Apr 22, 2005 7:23 am, edited 1 time in total.
|
|
  |
|
 |
|
Maria Carrasco
|
Post subject: Marty Schaub Posted: Thu Apr 21, 2005 6:17 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Here's a post I'm quoting from one of our old and now new again friends Marty Schaub in Georgia. Marty was a top slalom racer in the 70's and a regular at the infamous La Costa Races. It was our pleasure to help get him set up with the new evolution of equipment and now he's been bitten with the bug once again . . . Marty Schaub wrote: Gee...
You make six in Georgia. I am over in Lawrenceville. I just got back into racing over the last couple of months, and I have to tell you that gear is totally different. I had not ridden a course in 26 years. I have schooled on gear through here and the NCDSA web site. Good sources for info. If you are looking for wheels, my vote goes to Manx. Richy & Maria at Sk8Kings.com are two of the nicest people in the sport.
Richy hooked me a Pocket Pistols Chicken Dagger with Trackers and Manx. I bought the complete so Richy wedged it, did a custom bushing job, the works. The deck SCREAMS. Fast, loose when it needs to be with total control, and the Manx 80 duro stick like glue.
I am sure that everybody has their own opinions and favorites, so there's mine. If your off to watch the bike race, head over to Athens on Friday or Saturday at the Red Clay Cup and watch us ride with varying degrees of success. I assure you that you will be able to see all of the gear that you could ever find on the internet, and the racers love to talk boards and set-ups.
Welcome back. Oh by the way we are having a practice sesh at 1pm on Sunday the 24th too. Check the postings for info.
Marty Schaub This post was made on the slalomskateboarder.com forum.
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: Paul from New Mexico writes -- Posted: Fri Apr 22, 2005 7:22 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Here's another comment posted on NCDSA.COM Vendor's Corner from a good customer in New Mexico -- Quote: On 4/21/2005 Paul wrote in from 132.175.xxx.xxx: (United States)
Big Thanks to Maria for getting out my order pronto. Got my Khiro rail wedge kit and bushings in two days. These folks offer the best products, best prices and best turn around. Thanks.
Thanks to Paul for taking the time to post some feedback. 
|
|
| |
|
|
|
ChRiS
|
Post subject: Posted: Fri Oct 07, 2005 11:29 am |
|
|
|
|
Hey just wanted to say thanks for the board, it kicks the ass...... I didnt realise how much different a freestyle board was as Ive only ever had street, its great for doin little 360shovits, and just insane with those skid plates, Ive just been sliding all over the place today hah. It took abit of getting used to with the trucks being closer too heh, it arrived after a week but me being in the UK its not bad, and boards over hear cost like £60 in all the stores ive been in which is like $105 in dollars, not good...no.
I enjoyed the promo dvd you sent with it too.
adios
|
|
| |
|
|
|
Jon B.
|
Post subject: Gary's new board Posted: Wed Nov 02, 2005 9:52 pm |
|
|
|
I've been having alot of fun with Gary's board. The shape is great, although it was kinda weird going from a tail nearly completely eaten away to a full size street/freestyle board. I don't know which to call it, because it works pretty good with both. The only problem was the tiny little nose skid. That thing went flat super quick. The rails are sort of high, but that's probobly because I'm using the trucks & wheels from my former board (which is completly thrashed now.) Over all, I really like the board. 
|
|
| |
|
|
|
Guest
|
Post subject: Re: Gary's new board Posted: Sun Nov 06, 2005 10:10 pm |
|
|
|
Jon B. wrote: I've been having alot of fun with Gary's board. The shape is great, although it was kinda weird going from a tail nearly completely eaten away to a full size street/freestyle board. I don't know which to call it, because it works pretty good with both. The only problem was the tiny little nose skid. That thing went flat super quick. The rails are sort of high, but that's probobly because I'm using the trucks & wheels from my former board (which is completly thrashed now.) Over all, I really like the board. The problems that I had with the board don't have much to do with the deck, so ignore the above post. That stuff was my deal, and it diddn't have anything to do with the board. The deck itself is great.
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: Thanks to our customers! Posted: Mon Nov 07, 2005 12:52 pm |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Glad to hear from a few of you out there and Thanks for posting your thoughts. We often hear from people via e-mail -- I'm quoting a few comments here: Here is a recent quote from a valued regular customer in Illinois: Quote: What can I say but thank you, so, THANK YOU!
Sk8kings customer service is second to none - PEACE and a slalom racer out of Georgia had this to say about our new AXE II -- Quote: Oh, and the AXE II, absolute home run on that one, outta the park. It's a great board. For someone who has spent so much time on the AXE, it's just transparent to move across to the AXE II. Freestyle is alive and well in Kentucky. Here are some comments from one of our loyal customers who is a veteran in the sport - Quote: I think your equipment is the best . . . I am glad you have stayed with it because you have the most mellow concaves and solid designs on the market today. and here's one from a slalom racer in St. Louis MO about his new AXE II -- Quote: . . . you fueled my stoke, thank you. . . . Viva la SK8Kings!
|
|
| |
|
|
|
''Axecutioner''
|
Post subject: AXE II Posted: Thu Nov 10, 2005 11:53 am |
|
|
|
|
Thanks Maria & Richy, My AxeII is great this board will fly inthe GS courses no doubt. Maria got it shipped fast and Richy set it up striaght. Thanks for the great board its bad ass!
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: More satisfied customers Posted: Thu Oct 12, 2006 7:36 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Here's another batch of e-mail feedback I've been collecting: Quote: Thank you for the great service! FF in Florida Quote: It is people like you that make the sport and the world a great place. MM in Texas Quote: I recently ordered from you an AXE II and I really love it. I feel comfortable on the board and I have the feeling can really charge with it due to it's stiffness. It's amazing. RH in Canada Quote: We received our two babies yesterday : ) Wow ! Very nice set-up. We are very happy ! We had big fun to ride them and loved them from the first run. Very turny, stable, the concave and kicktail are fantastic. Thank you all ! BF in Canada Quote: You guys are great; I placed my order on Wednesday and everything showed up on Monday morning. No mistakes and everything was in stock. You are my favorite online store forskateboard equipment. GBMC in Massachusetts SK8Kings are great On 4/16/2006 Jeff Kasson wrote in from United States (24.31.xxx.xxx) Quote: Just wanted to say that the sk8kings folks were very helpful in getting all of my GS slalom setup recently. Maria was very helpful. Great communication. I recommend them! Quote: Huge thank you!!
Man i am floored at the quality of Richy's new deck set up. This AxE 2 rocks!...just fantastic with the super hard core grip and the new color and risers set up...you guys rock. Thank you Richy! .... DL in Nor Cal Quote: The Primo board is great! I am pulling stuff I never did before...THANKS! Scott from New York Quote: THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU ! THANK YOU !
The packet was very clean. The goods are really perfect.
I've tested the Axe II this afternoon, it's amazing. It's really new feelings with the perfect bushing combo BB put on it. REALLY GREEEAAAAAAAT ! YH. From France Quote: I ordered the 2 completes and everything went fine. I just wanted to thank you for the quick help, halfway around the globe.
It's very cool to see freestyle skateboarding rise again in America ... I hope to bring it back in my hometown. . . .So thanks for all the help and the skateboards! BVT in The Netherlands Quote: Thank you for the prompt service as always. You guys are quickly becoming my favorite online skateshop. That wedge kit was just what the doctor ordered. The wedges got my Original trucks back in line and I'm ripping up the streets again. Thank you! No more slide outs and now I can go balls out with no fear loss of traction. Thank you thank you thank you. Also I'll be putting those wheels I bought last time to the test at the race in Ashland, KY. Here's to losing with style! JC in Kentucky Quote: . . .got our boards yesterday (AXE I) and we LOVE them. I'm finding every
opportunity possible to ride mine around the UCSD campus, to my car, to
the bus, to teach my classes, you name it. They feel really great--we
can't get over how much control and safety we feel when riding them.
Besides which, they just look AWEsome. Thanks so much to you and Richy
both for handling our order so quickly and for building such amazing
boards. LS & EM in San Diego Quote: Just wanted to say thanks for all of your help, and the great gear. I am just starting to shake off all the rust, its been 30 years, But I will Tell Richy and Rene I sad thanks for all thier help too. . . . I will be getting an Axe2 next month and I cant wait. JG in Las Vegas Thanks to everyone for taking the time to write!
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: '07 off with a bang! Posted: Thu Jan 18, 2007 11:17 pm |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Happy New Year and a few comments from some Happy Customers .. . Quote: Thanks again for your excellent service. Easy ordering, very good communication with you and fast shipment !
I'll don't hesitate to order again stuff from your company in the future. DF in France Quote: Thank you so much Maria. For me communication is the most important thing if you want to run a business correctly and you do it perfectly !!!! FHBS in France Quote: Really glad I found out about you guys. I love freestyle and finally feel like I belong in my sport. I've had a primo complete for about a year now and my skating has stepped up . . . WC in Chicago Welcome to the AXE Army . . . Quote: after testing this board, i have to say i absolutely love it. it fits my stance perfectly and the concave is beautiful. . . . the mounting hardware and risers is the ULTIMATE acssesory. it saved me the hastle of figuring out what i could use to dewedge the back and wedge the front. i had never setup a slalom bard with a kicktail before, but it was easy. thanks for the great product and excellent customer service. LM in Canada Quote: I just recently bought a Axel II, let me tell you I am totally stoked! What a board. FB in Amsterdam
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: More happy customers Posted: Mon Mar 12, 2007 2:02 pm |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Here are a few more of my favorite "happy customer" e-mails: Quote: Thank you so much for the set up . . . way beyond expectation - almost feel guilty. That was a lot more work than just bolting a board together. Axe III is set up too and just feels "right" . . . EC in Virginia Quote: Maria and Richy,
Wanted to get back to the both you with a big warm
"thank you" for all of your help on the AXE II that
arrived last week. Maria, your customer service is
outstanding I'll be singing your praises to all the
skaters I meet, in person and on-line. And Richy, your
skill and experience "dialing" that set-up was
immediately evident on the first ride. It is rippin
quick. PA in Washington Quote: I can soundly say that you have the best customer service (and prompt!) of ANY skateboard company I have ever dealt with. SM in Washington Thank you guys for your feedback!
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: Here's a few more Posted: Sun Apr 29, 2007 1:54 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Quote: Yay!
Today I recieved the package . . .
Thanks again for the awesome service and I'm looking foreward to the next time I need new wheels. JH - Norway Quote: Hello! I just recieved my order today on April 28 and I'd say that was really fast shipping! Thanks again! JG - Guam
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: A few more comments from our customers Posted: Wed Aug 22, 2007 7:36 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Quote: I just got the board, it so beautiful and so well prepared - excellent job. So many details . . . honestly you have blown me away. -- JC in Louisianna Quote: I just wanted to say thank you for the fast shipping and awesome service, and it was very cool to see a concrete wave magazine thrown in with my order also! I always like ordering from you guys the most! -- AJ in Oregon
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: More customer comments Posted: Thu Sep 20, 2007 10:55 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Quote: Thank you very much!!
Your prompt service has been more than appreciated.
I look forward to buying from you again. =] -- CH in So Cal Quote: Just wanted to let you know how much I love my board.
I've taken it out and run cones several times . . . and it totally rocks!
I'm just a beginner but the beauty of it is that I can grow in to the
capabilities and technology of the board. Thanks so
much and hope to see you all soon. -- JL in So Cal Quote: i just came into my house after work and find a box with my name on it = )
thank you so much, its a beautiful board, and the grip tape is awesome how gnarly it is.
thanks for the magazine & stickers, -- JF in Chile
|
|
| |
|
|
|
Maria Carrasco
|
Post subject: Recent customer feedback Posted: Thu Apr 03, 2008 6:27 am |
|
|
| Site Admin/Moderator |
|
Joined: Tue Jan 06, 2004 6:33 am
Posts: 692
Location: Sunny So Cal
|
Thanks to all who take the time to write in. Here are a few of the recent e-mail comments received: GO in California just got a truck upgrade for his son's AXE II racing setup: Quote: He loves his skennet. I mounted it exactly like you told me Richy. He could not believe how well it turns. The bushing set up seems like it is perfect for him. We did not have to make any adjustments on either truck. Whatever you did to the trucks was and still is perfect. Quote: Thank you so much for getting my order shipped so quickly, I still can't get over how you were able to get it out the same night I ordered even though I ordered it so late in the afternoon, Now that's service! . . . Thanks again you guys are ahhhsome! --RF in Colorado Quote: Thank you for your quick shipping to Seattle. I got the Axe 2.5 late Thursday afternoon. I frickin love this board. Kudos to Richie, thanks for a great setup as board is really smooth! --GS in Washington DG in Spain on the Lynn Kramer Pro Deck: Quote: it is fantastic! MT in London on the AXE III Complete: Quote: Thank you for my last order the board is fantastic. Quote: I appreciate all of your time and effort with helping me. It is not
often that you find good customer service these days. I can honestly say
that you went over and above. -- MC in South Carolina Quote: thanks a lot you guys,
i love your service. --PB in California Quote: Thanks again for the great service. --JK in California Quote: I'd like to thank you for your prompt attention to my initial request for a shipping quote, and for getting my Bennett Truks Tuning Kit to me so quickly. Thanks also for the little extras (Sticker, Concrete Wave, Catalogue) which made it that much cooler to open a package that was already eagerly anticipated. --TK in Australia Quote: I just wanted to drop you all a note and say thanks
for the awesome service. You guys have totally rocked!
I've placed two orders with you in the last month and
you've consistently provided excellent service! Keep
up the good work! --ES in Montana ###
|
|
| |
|
|
|
